Frequently Asked Questions
Everything you need to know about shopping with Peppermayo.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while Express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer returns for store credit or exchange within 30 days of purchase, provided items are unworn, unwashed, and have all original tags attached.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timeframes will be calculated at checkout based on your destination.
How do I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible payment options including Afterpay and Klarna.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.